Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase to the manufacturer.



Refunds (if applicable)


Once your return has been received and inspected, we will send you an email to notify you that we have received the returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit automatically applied to your original credit card or payment method within a certain number of days.



Late or missing refunds (if applicable)


If you have not yet received a refund, first check your bank account again.
Then, contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is issued.
If you’ve done all of this and still haven’t received your refund, contact us at lasilleraoficial@gmail.com.


Items for sale (if applicable)
Only regular priced items can be refunded, unfortunately sale items cannot be refunded.



Exchanges (if applicable)


We only replace items if they are defective or damaged. If you need to exchange for the same item, please send us an email to lasilleraoficial@gmail.com and send your item to Camino de Albarrate 9, 18220 Albolote Granada Spain.

Shipping


To return your product, you must mail it to Camino de Albarrate 9, 18220 Albolote Granada Spain


You will be responsible for paying your own shipping costs to return your item. Shipping charges are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Depending on where you live, the time it takes for your traded product to reach you may vary.